Training & Audit

In any organization where ESD products are used, there is a need to determine the effectiveness and efficiency of the static control program, as well its proper implementation and knowledge among employees. At Perbru, our training and audit programs are a vital extension of our commitment to ensure optimum efficiency from the static control products which we provide to our customers. We provide our customers with the means to ensure successful development & implementation of an effective ESD control program.

The trainings are conducted under the guidance of Mr. Ravi Zutshi. An MBA with a degree in engineering, having over 20 years of experience in the industry training for TQM and ISO compliance.

Personnel Training An ESD control program can be ineffective despite the use of right materials and existence of right procedures. In any company-big or small, the role of training in successful ESD control program is of paramount significance. Training is at the core of every successful program and is a regulatory requirement. Our training programs provide employees with the skill levels they require to handle ESD control programs.

Elements of Effective Training Programs While every company has a different set of requirements with regard to their ESD control programs, there are certain elements that are vital to every successful training program.

1. Successful training programs cover all affected employees.
We train employees at every level of the organization from the line employees to department heads, management personnel, and executives in the process. We also recommend that subcontractors as well as suppliers should also be trained in ESD control. We also develop special training modules specific to job disciplines , educational levels, and organizational entities. These modules are developed with a special understanding of the needs and responsibilities of each level and entity.

2. Effective training is comprehensive and consistent.
Our training procedures covers specific procedures with special emphasis on the physics of the problem as well as the benefits of the program. The training content is also inclusive of topics such as ESD fundamentals fundamentals, organization specific ESD details, and the organization's ESD Program. We also develop the modules with a special understanding of the role of every employee with respect to the ESD plan.

3. Use a variety of training tools and techniques.
From live instruction to video manuals as well as in-house instructors, there a variety of tools and techniques for conducting training. They can be chosen as per the needs and requirements of every organization. A central repository of materials can be maintained to help employees keep track of questions that occur beyond the gamut of the formal training sessions.

4. Test, certify and retrain
Training should assure material retention as well as emphasize the importance of the effort in the same. Properly implementation, testing and certification motivates employees. Refresher training is a sustained effort at reinforcing and reminding of the need for improved procedures and a system can be established for the same.

5. Feedback, auditing, and measurement
There should be motivation and the mechanisms for program improvement. There is also a need for sharing the data on yield & productivity with every employee. This demonstrates effectiveness of the program and their efforts. There should be a tracking data sourced for indicating the time for retraining and need for modifications. The design and delivery of every effective ESD training program is as important as the procedures and materials used.

Auditing While developing and implementing ESD control programs is important, there is always a need for continuous review, auditing, analysis, and obtaining feedback for sustained efficiency and success of any program. The need for identification of the program's ROI & justification of savings realized from the program. Regular auditing is a key factor in the successful management of any ESD control program. Regular auditing helps in

  • Spurring compliance with the established program procedures.
  • Strengthening the management's commitment towards the program.
  • Fostering sustained improvement.
  • Allowing for preventive action to take place
  • Allowing for the identification of problems and corrective action.
  • Identification of weak areas
  • Allowing for leveraging limited resources in an effective manner.
  • Determining the need for retraining of employees.
  • Improving yield, productivity, as well as capacity.

An ESD audit measures performance against the defined parameters of standards and procedures. It is a periodic review that covers every aspect of a ESD control program covering employees, materials and procedural requirements.

Requirements for Effective Auditing Effective ESD auditing revolves around certain factors such as:

  • Specific instrumentation for conducting work area audits. From electrostatic field meters to resistance meter, and appropriate electrodes and accessories are essential. There is also a need for a correlation of values obtained against laboratory values for ensuring precision.
  • Audits should be inclusive of all areas in which there is a need for ESD control to protect electrostatic discharge sensitive devices. An audit is also required of various processes, materials, and procedures used in our ESD control programs.
  • Audits should be conducted on a regular basis, dependent on the actual frequency of facilities and specific ESD problems.
  • There is a definite need to maintain trend charts, detailed records and the preparation of reports. This ensures that specified procedures are followed on a sustained basis and is essential for purposes of quality control, as well as corrective action and compliance with quality standards.
  • On the completion of the audit, it is vital to implement corrective action on the discovery of issues.

Types of Audits There are various types of ESD audits:

Program Management Audits
This audit measures the proper management of a program and the management's commitment to it. It emphasizes factors ranging from effective implementation plans, pragmatic program requirements, audits & management. It measures work place compliance and is an effective means of self-assessment for all companies

Quality Process Checking
It applies classical statistical quality control procedures to the existing ESD process and is performed by the operations personnel. It ensures regular maintenance of the program on a daily, weekly or monthly basis.

Work Place Audits
It verifies that program procedures are followed and that ESD control materials and equipment are maintained within specifications or proper functioning.